Botspire | The Never-Miss-A-Call System for HVAC Companies
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The Never-Miss-A-Call System · HVAC

Half the people
who call you
never become
customers.

Not because they changed their mind. Because nobody picked up. We answer every call in one second, day or night, quote your fees, and put the job in your calendar while you're still on the roof.

Hear it answer a call Get your call audit

Live in 5 days · You hear your own receptionist in 24 hours

Last night · Summit Heating & Cooling 7 calls

AC not cooling, Mesa

Booked

Quote, system replacement

Booked

No cool air, house at 88°. Rang 6 times.

Missed

Thermostat blank, emergency

Transferred

Tune-up, maintenance member

Booked
46%Calls the average HVAC company turns into a booked job. The best shops book 85%.
85%Callers who never call back after nobody answers. They dial the next company on Google.
1 secHow long our system takes to pick up. At 2 AM, on Sunday, during the July rush.

WHAT BOTSPIRE DOES. Botspire provides an AI phone receptionist for home-service businesses (HVAC, plumbing, electrical). It answers inbound calls, books appointments into the business's calendar, and sends SMS text messages (appointment confirmations, missed-call follow-ups and service updates) to those businesses' customers, with the caller's permission. Botspire is operated by NARVEX GROUP LLC.

Set your numbers

What the unanswered
calls are costing you

Move the dials to match your shop. The reading in the middle is what you'd recover in a month once every call gets answered.

Recovered per month $0 0 extra jobs
15
$350
46%
Recovered per day$0
Back for every $1 spent$0

The math is deliberately cautious. It assumes you only reach a 75% booking rate when the best shops hit 85%, and it counts just half the extra bookings as new business. On a strategy call we run it again with your real numbers. That's the audit, and it costs you nothing.

What it does

The specification

01

Answers in one second

Nights, weekends, the July rush. Every caller hears your company name, even when five calls land at once.

02

Knows an emergency

No cool air in a heat wave, a gas smell, no heat in January. The caller goes straight through to your on-call tech and you get a text with the details.

03

Books into your calendar

Checks what's actually open, takes the slot, texts the customer a confirmation. You wake up to a full day.

04

Qualifies before it books

Service area, job type, urgency, property type, all captured on every call so your techs stop driving to dead ends.

05

Checks the details

Address confirmed, number confirmed, everything repeated back by text. No more wasted truck rolls.

06

Shows you everything

Every call summarized and texted to you. Full recordings, transcripts and bookings in one dashboard.

Try it before you talk to us

Don't take our word for it

01 · Call in

Call the receptionist

You'll reach the same receptionist we'd set up for your shop. Try to stump it. Ask what a diagnostic costs, book a fake job, tell it your AC died at 2 AM.

(817) 339-6593
Live now. Call and try to stump it
02 · Get called back

60 seconds
after the form

A homeowner fills in your website form at 8 PM. Most shops call back tomorrow. By then she has booked someone else. Put your number in, pretend you're her, and count the seconds.

Live this week

Also included:
Renewal caller

Your maintenance members are the best customers you have, and most shops let them quietly lapse. The renewal caller reaches members before their plan runs out, renews them, and books the next tune-up. You press one button. It does the rest.

Your dashboard

Check it from
the truck

Every call, every booking, every dollar the system brought back, plus two buttons to start a callback or renewal run yourself.

Summit Heating & Cooling ● Live
Answered today23
Booked today9
Emergencies routed2
Recovered this month$11,840
Bookings, last 7 days
Getting installed

Five days

Day 1

Kickoff call

Twenty minutes. We map your call flow, your pricing, your service area. By tonight you get a recording of your own receptionist taking its first call.

Days 2–3

We build it

Set up around your business: your fees, your booking rules, your calendar, your dispatch software.

Day 4

You try to break it

You call it. Your team calls it. We tune it until it sounds like your best hire.

Day 5

Live

Forward your missed calls, or all of them. We watch it and improve it every month.

The offer
$1,000one-time install · founding price, first 5 shops (then $1,997) · live in 5 days · every plan below

Answered

$297/month
10 booked appointments in your Prove-It Month, or we work free until it happens
  • 24/7 receptionist. Answers in one second, books jobs straight into your calendar
  • Emergency routing to your on-call tech, with a text alert on the way
  • Missed-call text-back to anyone who hangs up
  • Live dashboard with every call, recording and booking

Never Miss

$497/month
15 booked appointments or we work free. Book 25+ and your install fee is refunded
  • Everything in Answered, plus:
  • Web-lead callback. Website leads get a call back inside 60 seconds, any hour
  • Online booking page for your site, Google profile and texts
  • Verified details on every call. No wasted truck rolls
  • Command dashboard with revenue recovered and one-tap campaigns
  • Monthly tuning and report
  • Bonus: free Missed-Call Revenue Audit before you pay a cent
  • Bonus: month-one reactivation campaign. We call your old customers and book tune-ups

Full Engine

$797/month
20 booked appointments or we work free. Book 30+ and your install fee is refunded
  • Everything in Never Miss, plus:
  • Renewal caller. Maintenance members renewed before their plan lapses, next tune-up booked
  • Four seasonal reactivation campaigns a year, included
  • Priority support and a quarterly strategy call

THE PROVE-IT MONTH. Every plan starts the same way: the system books you real appointments from calls you'd have missed, counted live on your dashboard, before you commit to anything yearly. If it doesn't hit your number, we keep working at no cost until it does. Annual option on any plan: pay 10 months, get 12.

4 installs a month · founding install price for the first 5 shops

Get started

Get your free call audit

  • Twenty minutes, and we work out what missed calls actually cost you
  • You hear the system handle a call from your own trade
  • Fixed price at the end. No hourly billing, no surprises
  • If the numbers don't work for your shop, we'll say so

Book it here

You'll get a text back within 60 seconds. That speed is the product.

Questions owners ask

Before you call

Will my customers know it's not a real person?
It sounds natural enough that most callers never ask. If someone asks directly, it tells them the truth and carries on helping. What your customer cares about is that somebody picked up at 9 PM and booked the job in two minutes.
How is this different from a $49 answering app?
Those are tools you set up yourself, and all they do is take messages. We build the whole thing around your shop: your pricing, your calendar, your dispatch software (Jobber, Housecall Pro, ServiceTitan), and emergency routing to your on-call tech. Then we maintain it for you.
What happens with a real emergency?
The system recognizes the language of a real emergency: no cool air in a heat wave, a gas smell, no heat in winter. It transfers the caller to your on-call number while texting you their details. Nothing urgent sits in a message queue.
What does it cost?
A one-time $1,000 install (founding price for the first 5 shops, then $1,997), plus a monthly plan: Answered at $297, Never Miss at $497, or Full Engine at $797. Every plan starts with the Prove-It Month, where the system books you real appointments before you commit to anything yearly. Pay annually on any plan and get 12 months for the price of 10. One recovered job usually covers a month by itself.
What if it doesn't work for my shop?
That's the point of the Prove-It Month. You see real bookings on your dashboard before any yearly commitment. If we can't get there even after extending at no cost, you walk away and owe nothing more.
How long until it's live?
Five business days from the kickoff call. You hear a recording of your own receptionist within 24 hours, days two and three are the build, day four you try to break it, day five it goes live.

Every missed call is a job you already paid to get.

Let's make sure the next one gets answered.

Get your call audit